Towtito
Public web application for Tito Tow Services, a towing company in Houston: service catalog and a guided assistance request flow available around the clock.
Built for a client under a private repository. The public deployment is linked above.
Overview
Freelance project for a roadside assistance company in Houston. I developed the public web application their customers use to understand what services are offered and to request help when a vehicle gives up on them.
The product goal is simple: someone stranded on the road should reach the right service and leave their details in under a minute, from a phone, at any hour.
The problem
When a car breaks down, the driver needs two things immediately: confirm the company covers the case (battery, fuel, lockout, winch-out or full tow), and send a request with enough location detail to be found. A generic contact page loses people at exactly that moment.
What I built
A public site organized around the emergency. The catalog covers all five cases the company handles: towing, battery jump start, fuel delivery, lockout service and winch-out. A multi-step "Request Assistance" form then collects customer, service, vehicle and location. It includes a one-tap shortcut for the device current position, plus preferred contact method and language.
Key features
- Service catalog covering the five roadside assistance cases the company handles.
- Guided multi-step assistance request: customer, service required, vehicle, location and issue.
- Browser geolocation shortcut to capture the current position.
- Contact method selection (call, email or chat entry points).
- Mobile-first layout designed to be usable under stress, on the road.
Stack
- Next.js
- React
- Tailwind CSS
- Radix UI
- Vercel